Effective Date: March 18, 2025
Introduction
CTV Wound Care (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard the information you provide when using our website www.ctvwoundcare.com (the “Site”).
By accessing or using our Site, you consent to the practices described in this Privacy Policy.
Information We Collect
While using our Site, we may collect the following types of information:
1. Information You Provide Voluntarily
We collect personal information you provide when you:
- Contact us via phone, email, or our contact form
- Request information about our services
- Submit a referral or general inquiry
This information may include:
- Name
- Phone number
- Email address
- Any other details you choose to share in your message
⚠ Please Do Not Submit Medical or Protected Health Information (PHI) via our website. If you need to share sensitive health details, please use our HIPAA-compliant fax system at (817) 506-9993.
2. Automatically Collected Information
We do not use tracking cookies, analytics tools, or third-party advertising technologies on this Site. However, our web server may automatically collect:
- IP address
- Browser type
- Date and time of visit
This data is used solely for security and functionality purposes.
How We Use Your Information
The information collected through our Site is used to:
- Respond to your inquiries
- Provide details about our services
- Improve the functionality of our website
- Maintain website security
We do not sell, trade, or share your personal information with third parties for marketing purposes.
How We Protect Your Information
We implement appropriate technical and administrative security measures to protect your data. However, email and online contact forms are not encrypted, so we strongly advise against sending sensitive medical information through these channels.
For secure communication, please send medical documents via fax at (817) 506-9993.
Third-Party Links
Our Site may contain links to external websites for additional resources. We are not responsible for the privacy policies of third-party websites and encourage you to review their policies before providing any personal information.
Your Privacy Rights
You have the right to:
- Request access to the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your information where applicable by law
To make a privacy-related request, please contact us at:
📞 Phone: (817) 668-6350
📠 Fax: (817) 506-9993
📧 Email: office@ctvwoundcare.com
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date.
